IMPORTANT INFORMATION
Your privacy and the protection of your data is important to us. Our privacy policy sets out what we do with your information and what we do to keep it secure. It also explains where and how we collect your personal information, as well as your rights over any personal information we hold about you.
This policy applies to you if you use our services directly, over the phone, via whatsapp, online or interacting with us on social media. This policy gives effect to our commitment to protect your personal information and has been adopted by us.
Who we are
Our website address is: https://www.syachting.com and it constitutes the electronic presence of our company under the name of “SYachting - Stefanopoulos Dimitrios”.
The headquarters of the company are located at Athens, Greece.
Protection & Processing of General Personal Information
Personal Information (PI) is any information relating to an identified or identifiable natural person. An identifiable natural person is one whose identity can be ascertained, directly or indirectly, by reference to an identification identifier, such as a name, identity number, location data, online identity card, or one or more factors matching to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. This also applies to more personal information such as habits, preferences, biometric data, etc. Every company that manages personal information relating to living natural persons within the EU, is required, from 25th of May 2018, to fully comply with EU Data Protection Regulation 679/2016 on the protection of personal information. The Regulation is directly applicable in all EU Member States. The collection of PI is a form of processing, such as storing, organizing, structuring, altering, retrieving, searching for information, using, disclosing, deleting, or destroying. An enterprise through its Privacy Policy, informs natural persons about the processing of their PI, by helping them make conscious decisions about their relation with the business.
Privacy Policy
The enterprise has to collect PI (i.e. personal information) for the effective execution of everyday business functions and services and in some occasions for the compliance with the legislation and/or the regulations that it applies. The Privacy Policy declares our compliance with the Regulation on the Protection of Personal Data and also our respect for the protection of the privacy and security of personal data. Furthermore, it aims to:
• Inform the natural persons about the PI we collect and process, for what purpose, in what way and for how long.
• Ensure that the natural persons are aware of their rights and of our duty for accountability and security.
• Provides an easy and clear way of securing your consent, as one of the six legal bases for processing PI and at the same time enables you to withdraw this consent whenever you want. The Privacy Policy generally applies to any natural person who has or intends to have any kind of cooperation with us.
What kind of PI we are processing
When you call us, visit our website, ask questions or order one of our services, we may ask you for information (PI) such as name, address, email, telephone number, IBAN, age, date of birth. We collect information, directly or indirectly, in the following ways:
Information you give us when you contact us or visit our website.
• Information we receive from your usage of our products and services or our collaborators services.
• We use various kinds of technologies for the collection and storage of the information, including the use of cookies (see below).
• It is likely to use information from advertising networks, our customers or third parties, in order to let you know about special services that may interest you. For further information on how to access, manage or delete information, see sections below.
How we use PI?
We use the information we collect, according to the consent you provide us with, in order to:
• Process your order
• Provide you with personalized and updated services
• Contact you to inform you about new services or products that may interest you
• Process your payment or prevent or detect potential frauds
• Answer your questions
• Implement the framework of this Privacy Policy.
When you contact us, we keep a record of our communication messages so as to resolve any issues you may have. We do not allow any unauthorized entities, especially without your consent, to access your information. Your consent is prerequisite for all the above (see sections below).
Who we share your PI with
We do notdisclose or share PI with companies, organizations or natural persons outside our business unless one of the following situations occurs:
• With your own consent: we share your personal information with companies, organizations and natural persons when we have your explicit consent.
• For external processing: We provide personal information to our external partners and businesses or people we trust in order to process it on our behalf based on our guidelines and in accordance with our Privacy Policy and any other confidentiality and security measures.
• For legal purposes: We share personal information with public services when it is reasonably necessary and in order to comply with laws, regulations, legal procedures or governmental demands
Security
The security of your Personal Information is important to us. You must remember although that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
E-commerce
It is essential, those who engage in transactions with SYachting to provide all necessary personal and financial information. This is critical in order to materialize their bookings and process the transactions. In each case, SYachting collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with SYachting. SYachting does not disclose personally-identifying information other than as described in this page. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
Your rights and our obligations
Our clients, the users of our services and our website visitors, have rights under the Regulation for the Protection of the Personal Data (which should not be in contrary to the legislation). The rights of the natural persons are the followings:
• The right of access to their PI
• The right to correct their PI
• The right to delete their PI
• The right to restrict the process of their PI
• The right to be informed about correcting or deleting or limiting the processing of their own PI
• The right to the portability of their PI
• The right to object to the processing of their PI
• The right to object to the automated decision making including profile instructions.
Our obligations include:
· The principle of accountability in respect to the 6 principles of processing the PI (legitimacy, objectivity, and transparency, purpose limitation, minimization of PI, the accuracy of PI, limitation of the storage period, security, integrity, and confidentiality).
· Every process of the PI is legitimate only if one of the following 6 conditions applies:
The subject of the data has consented to the processing of the data.
• The process of the PI is necessary for undertaking a contract, where the subject is a party.
• Processing is necessary for the compliance with the legal obligation of the controller.
• Processing is necessary to safeguard the vital interest of the natural person.
• Processing is necessary for the fulfillment of a duty to the public interest or during the exercise of public authority entrusted to the controller.
• Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party unless the interest or fundamental rights and freedoms of the natural person prevail. In addition, we implement the appropriate technical and organizational measures to protect our company and our customers against unauthorized access or alteration, tampering or destruction of the PI we have in our possession. Specifically:
• We encrypt many of our services.
• We control data collection, storage and processing practices, including security measures, to protect against access to systems.
• Access to personal information is limited and controlled, and these natural persons are subject to strict contractual obligations of confidentiality.
• In case that outside partners (for maintenance or support purposes) have potential access to PI, certain appendices of the existing cooperation contracts cover the requirements of the Regulation. Throughout the entire processing cycle of PI (from collection to destruction of the PI), we take the appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of PI. Similar measures are required by third parties handling or processing PI.
Access to your own PI and information
Within the scope of the Rights granted to you by the Regulation, you can view and request a correction or limitation of processing or deleting the PI. In such cases, you are requested to fill in a subject access request (SAR). We are obliged to respond to you within one month of the receipt of the SAR. The exercise of the rights of a natural person can always be done under the existing legislation (eg you cannot ask for a deletion of your PI when the labor law requires to be retained for 10 years). Every time you use our services, our goal is to provide you with access to your own PI. If this data is incorrect, we put efforts to provide you ways for quick update or deletion of this data –unless we have to maintain this information due to relevant legislation or for legitimate purposes. You can exercise your rights by sending an email to ‘’Contact Us’’ asking for a Subject Access Request (SAR) form, and submitting the properly filled SAR form through the “Contact Us”. We are obliged to respond to you within one month of the receipt of your SAR.
Cookies information
We use cookies (Session or transient / Permanent, persistent or stored / Flash cookies) in order to improve the speed and the quality of the service, every time you visit our website. The cookie is information, in file format, which stores at your computer and improves the performance of the website regarding your service. The user is informed about the use of cookies. The ongoing use of the site indicates its consent to their use. If, despite the above, the user does not want to use them, then he can deactivate them, Deactivating them, reduces the performance of certain features on the site.
Privacy Policy Changes
SYachting encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.